The biggest communication problem is:

We listen to reply, Not to understand

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Continuing our discussion of The Death Of Politics by Peter Wehner. 

How to heal our frayed republic after Trump.  Veteran of 3 Republican administrations and one of the earliest conservative critics of Donald Trump's presidential run, Peter Whener passionately and eloquently argues that the great American political tradition is dying--with catastrophic consequences. 

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Recommended link:

Chapter 3 Part 1

Chapter 3 Part 2